FAQ's

Orders

What payment methods do you accept?

We accept the following payment methods.

  • All major credit cards
  • PayPal/PayPal Credit
  • Shop Pay
  • Affirm
  • Cryptocurrency
  • Google Pay
  • Venmo
  • Apple Pay

What is your return policy?

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Depending on the product and the manufacturer, product may not be eligible for return or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
View our full policy here

Can I change or cancel my order?

As long the ordered isn't already shipped, we should be able to make any changes for you.
Please contact us as soon as possible to make sure we can accommodate you.

Do you price match?

We do! If you find a better price elsewhere, contact us with the link or quote and we will send over a custom quote for you.

Additionally, if you purchase from us and the manufacturer has a sale within 30 days of your purchase, we will refund the difference no questions asked! Simply fill out the form here!

Products

Do you offer warranties on your products?

The products we offer come with a manufacturer’s warranty that covers defects in materials and workmanship for a specified period. Warranty claims must be made directly through the manufacturer, following their terms and conditions. Proof of purchase may be required. For details on coverage, duration, and the claims process, please refer to the manufacturer’s warranty policy.
If warranty assistance is needed, please contact us.

What is "Ships From MFG"?

When we don't have an item in stock, we will ship it directly from the manufacturer.
Please contact us before hand if you would like us to verify inventory for you to make sure the product is in stock.

Shipping

Do you ship internationally?

We do! International orders are subject to higher shipping fees then notified on the site and we reserve the right to add to it.
View our full shipping policy here

How can I track my order?

You can track your order through the Shop App or login to your account here
Once the order ships you will receive an email with tracking as well.


Still got questions?